Water Main Installation

The City Or Utility Owns And Maintains

• The large water main in the street
• The communication pipe up to the curb stop or property line (varies by city)

You Own And Are Responsible For

That private line is what we're talking about when we say "water main installation" for your home.

• The private service line from the property line or curb stop into your home
• Your main shut-off valve, PRV and interior plumbing

What Trenchless Water Main Installation Is

Trenchless installation lets us install a new water service line using small access pits instead of a full trench across your property. You still get a full-length new line, but without tearing up your entire yard or driveway.

• Directional drilling or boring a path for new pipe
• Pipe bursting, where a new pipe is pulled through the path of the old one while breaking it out of the way

Benefits Of Trenchless Installation

In many cases, when you factor in the cost of restoration, trenchless is the more cost-effective choice.

• Protects lawns, gardens, trees, driveways, and patios
• Reduces the cost of restoring landscaping and concrete
• Often finishes faster than full open-cut jobs
• Works well in tight or shared access areas

When Trenchless Makes Sense

• The old line runs under concrete, paving, or mature landscaping
• The general route and depth are still good, but the pipe material or condition is poor
• The property has limited access for heavy excavation equipment

When Open-Cut is Still the Better Choice

We'll explain the pros and cons of each method for your property so you can choose with clear information.

• The line needs a new route to avoid future conflicts or hazards
• Depth or slope must change significantly to meet code
• Soil conditions or obstructions make trenchless impractical

PEX-a

For residential service lines where the pipe is protected from UV and rodents.

HDPE

For long runs, especially with trenchless pulls and directional drilling.

Type K Copper

Where sections must be exposed or there's a high risk of chewing or mechanical damage.

Better Pressure And Flow

In one multi-home project we handled, static pressure at the furthest house went from under 20 psi to almost 80 psi after we upgraded and upsized the shared water main.

• Showers that actually stay strong when another tap turns on
• Faster tub fills and appliance cycles
• Stable pressure during peak use times

Cleaner, Safer Water

New materials don't leach rust or metals into the water line, so what arrives from the city has a much better chance of reaching your tap unchanged.

• Brown or rusty water
• Gritty sediment coming from taps
• Metallic taste in drinking water

Fewer Plumbing Problems and More Peace of Mind

It's a major upgrade you can feel every time you turn on a tap.

• Less risk of surprise service-line failures
• Lower chance of pressure-related issues inside the home
• A key part of your plumbing brought up to modern code

Planning The Work Area

The goal is a clean work area and clear protection for the parts of your property you care about most.

• Mark the dig zone and access paths
• Identify sensitive areas (beds, hedges, retaining walls, etc.)
• Set up safe equipment routes and material staging areas

Protecting Landscaping And Hardscapes

To reduce damage, we typically take several precautions.

• Cut and lift sod in sections so it can be reused
• Store topsoil separately so it isn't contaminated with subsoil
• Lay down plywood or ground protection mats for machines and wheelbarrows
• Use small, targeted access pits for trenchless pulls instead of long trenches

Clean, Respectful Restoration

Your quote will clearly spell out what restoration is included and where a separate trade (like paving or full landscaping) may be recommended.

• Backfill and compact properly to minimize future settling
• Replace saved sod and topsoil where possible
• Rake, level and tidy the area so it's ready for final landscaping

City Side Vs Homeowner Side

We'll help you understand exactly where that boundary sits for your property and advise you when the city needs to be involved.

• City: the main in the street
• City: the line up to and including the curb stop or meter, depending on local rules
• You: the private service line from the property line or curb stop into the home
• You: interior shut-off valves, PRV, and internal plumbing

Permits And Inspections

You don't have to figure out the paperwork by yourself.

• Plumbing or site service permits required
• One or more inspections at key stages
• We handle permit applications and drawings
• We handle booking inspection times and walking inspectors through the work

Call-Before-You-Dig and Utility Locates

It's not just a legal requirement, it's how we keep your property and our crew safe.

• Request locates from the utility locate service
• Verify marked lines and hand-expose near critical crossings where needed
• Map our route around gas, power, telecom and sewer

Safety First On Every Job

Our crews are trained and equipped with the right PPE, and our methods follow current safety standards.

• Call for utility locates and confirm markings on site
• Proper handling and storage of pipes to prevent damage and contamination
• Use proper shoring or trench boxes in deeper excavations
• Keep spoils and equipment back from trench edges
• Set up barriers and signage to protect people around the site

Testing And Commissioning

We don't guess that a line is good, we prove it. Only after everything passes do we close up and restore the site.

• Pressure tests at set values for a fixed time
• Visual inspections at all connection points before backfill
• Flushing and, where required, disinfection and sampling
• Final checks of pressure and flow at key fixtures

Experience, Detail, And Long-Term Thinking

We treat your water service line like we were installing it in our own homes.

• Over 30 years working with buried water and sewer lines
• Detailed planning on depth, sizing, and material for every property
• Focus on long-term reliability instead of quick, cheap shortcuts

Clear Communication from Start To Finish

You always know what we're doing, why we're doing it, and what it will cost.

• Plain-language explanations, not jargon
• Upfront pricing and clear scope
• Realistic timelines, not empty promises

Work Done To Code With Quality Materials

We stand behind our work, and we expect it to hold up for many years.

• Fully licensed, insured, and bonded
• Installations built to meet or exceed local code
• Materials chosen for performance and longevity